Our design staff works Monday thru Friday from 11AM to 3PM EDT. It is currently [date_time] at our design studio.
All designers are off on weekends and major USA holidays. As long as you order before our cutoff, you should have your sample by the end of the business day. Some samples do take a bit longer than others, due to their complexity. For example, fake transcripts can often be delayed by an extra hour or along if custom coursework is being requested.