All of our proofs and samples provided by our design department are sent through our ticket system at our helpdesk.

The ticket system gives you the opportunity of having a private conservation with one of our employees about your order. There you can preview their work, request changes and ask anything you’d like. It is much safer than traditional email which most other sites use to communicate.

Once an order is placed on our site and our staff is made aware that you’d like a sample, they will begin the production process. Once the sample is ready to be previewed, an email will be sent to you with a special link and private tracking id to view your ticket through our help desk system.