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Can I call you? What is support available?
Diploma Printers is here Monday thru Friday from 11AM to 3PM EDT. Please keep in mind that it is currently Wednesday, February 20th at 10:45 PM at our offices at this moment.
We are closed on weekends and major USA holidays.
You can call us at 888-818-9918 or chat live during normal support hours.
If you would like to contact us after hours, we suggest messaging us below. We often check messages after hours, even during many weekends.
What is Your Email Address? How can I email you directly?
We don’t provide our email address because posting email addresses on your site encourages junk mail and ties up our inbox with unnecessary messages.
In order to send us a message use the link above or click here and you can then communicate with our staff through the personal ticket system.
When is your support staff available to talk to me?
Diploma Printers is here Monday thru Friday from 11AM to 3PM EDT. Please keep in mind that it is currently Wednesday, February 20th at 10:45 PM at our offices at this moment. We are closed on weekends and major USA holidays. Any orders placed after hours will be processed and shipped when we return.
If you would like to contact us after hours, we suggest messaging us above. We often check messages after hours, even on some weekends, and it’s the best way to reach out to us.
How else can I contact you besides sending a message above?
We offer toll free phone support and live chat during support hours. \
Please chat with us in the bottom right corner.
Do you allow people to place orders over the phone?
We did at one time but no longer due. The issue was people would give us names or dates and we thought we heard words like John vs Shaun or graduation dates that sounded jumbled.
We made the decision to have customers place orders online to ensure everything was written out properly with no mistakes to discourage problems with your order.
What are your email terms to contact support?
The contents of any email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure.
If you are not the intended recipient of any message from us, or if any message has been addressed to you in error, please immediately alert the sender by replying to their email and then delete this message and any attachments.
If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.